Why isn’t my business
showing up on ChatGPT?

There may be several reasons, including unclear service information, pages that are difficult to access or limited supporting evidence about your business. The free report checks your website for these kinds of gaps. To investigate a missing mention, we can agree a separate review of relevant AI answers and the sources they use.

Try your business name, then realistic questions a customer would ask about your service and location. Record the question, date, answer and linked sources. Answers can vary between sessions. The free website check helps you review the information on your site; it does not run those live AI queries.

A competitor may have clearer service information or appear in sources used for that answer. We need to inspect the answer and its sources before drawing a conclusion. We can compare those findings with your website and agree practical improvements. You can also start a separate competitor website check from your report.

A Google ranking does not guarantee a mention in another system’s answer. The question, available sources and how clearly your business matches the need can differ. We connect your existing SEO work with clearer service information, useful answers and consistent business details.

Good reviews help people assess your business, but they do not guarantee an AI recommendation. Your website still needs to explain what you do, where you work and why your experience is relevant. We review those details and help make supporting evidence easier to find.

Start with accessible pages, clear services, consistent business details and useful evidence of your work. We can improve those areas and agree which platforms and customer questions to monitor. Each platform chooses its own answers, so we do not promise a mention or a particular position.

A missing citation alone does not explain the cause. We can review agreed customer questions and the sources in their answers, then improve accessible service pages, useful explanations and evidence of your expertise. This free checker reviews your website; a live citation review is separate, and a citation cannot be guaranteed.

We can clarify your services and locations, fix agreed page-access issues and connect useful pages with descriptive links. We can also agree which customer questions to review in Copilot. The work helps make your business information clearer, while Copilot controls which sources it uses and which businesses it mentions.

Access restrictions, unclear headings, thin service descriptions, disconnected pages and inconsistent business details can make your site harder to interpret. Your report identifies the checks we could complete, the evidence behind each finding and suggested next steps. It separates confirmed problems from things we could not verify.

Clear service areas, accurate contact details and consistent local business information give customers and search tools a better picture of where you work. We help improve those details and connect them with your local SEO. A live review of location-based AI questions needs to be agreed separately.

The answer may rely on an old page or an inconsistent public listing. We can investigate the sources, correct information you control and help you request corrections elsewhere. The free report reviews current website information; it does not locate every external listing or guarantee when an AI answer will change.

AI SEO is the broader work of helping your business become discoverable through AI search. Answer Engine Optimization (AEO) focuses on useful answers to customer questions. Generative Engine Optimization (GEO) focuses on clear, well-supported information that can be referenced in generated answers. We turn those ideas into agreed content, technical and business-information improvements.

Start with the report’s priority findings and check the linked evidence. In a free 15-minute call, we can explain what matters, what needs a closer review and which improvements we can make. Any paid work has an agreed scope and price before it starts.

For agreed monitoring work, we compare recorded mentions and citations across a consistent set of customer questions, alongside relevant visits and enquiries. A higher website-check score means more of those website checks passed. It does not by itself prove more AI mentions, leads or customers.

Yes. The report reviews up to 10 public website pages, with checks covering access, service explanations, business details, locations, trust signals and navigation. Mobile and desktop speed results are included when available. No payment details or paid package are needed. It does not run live recommendation tests in ChatGPT, Gemini, Claude, Copilot or Perplexity.

You still receive the findings we can support, with unavailable checks clearly marked. An access-limited result explains what prevented a fuller review. We do not invent findings about content we could not read; some sites need a closer human review.